1. Introduction

Welcome to MEEMS REPUBLIC (PTY) LTD (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy in accordance with the South African Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit or make a purchase from our website, meemsrepublic.com (the “Site”).

2. Information We Collect

When you visit our Site or make a purchase, we collect certain information to facilitate your order and improve your experience.

A. Personal Information You Provide to Us:

  • Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.
  • Account Data: Username and password (if you create an account on our Site).
  • Communication Data: Any messages, queries, or feedback you send us via our contact forms or email.

B. Payment Information:

  • We do not collect or store your credit or debit card details. All payment transactions are processed securely through our third-party payment gateway, PayFast. PayFast handles your financial data in accordance with their own strict PCI-DSS compliance and privacy policies.

C. Technical & Device Information (Automatically Collected):

  • When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and how you interact with our Site. This is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect primarily to provide our products and services to you, and to comply with our legal obligations. Specifically, we use your data to:

  • Process and fulfill your orders (including arranging shipping via The Courier Guy).
  • Communicate with you regarding your order, customer service, and support.
  • Send you marketing communications (e.g., newsletters, waitlist updates, or new product drops) only if you have explicitly opted in to receive them.
  • Monitor and improve the performance, security, and user experience of our website.
  • Comply with legal, tax, and accounting requirements (such as SARS regulations).

4. Sharing Your Information with Third Parties

We do not sell your personal information. We only share your data with trusted third-party service providers who need it to perform services on our behalf. These include:

  • PayFast: For secure payment processing.
  • The Courier Guy / Delivery Partners: To deliver your physical products to your address.
  • Affordable Host: Our website hosting and domain management provider.
  • WooCommerce / WordPress: The underlying e-commerce and website platform software.

These third parties are contractually bound to protect your data and only use it for the specific services they provide to us.

5. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have specific rights regarding your personal data:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Correction: You can ask us to update, correct, or delete any inaccurate personal information.
  • Right to Object/Opt-Out: You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Right to Delete: You can request that we delete your personal data, subject to any legal or accounting requirements we must retain.

To exercise any of these rights, please contact us using the details in Section 8.

6. Cookies

Our Site uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Site (e.g., you may not be able to complete a checkout).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your POPIA rights, or have a complaint, please contact our Information Officer:

MEEMS REPUBLIC (PTY) LTD Registration Number: 2026/485027/07 Address: 104 8th street, Cullinan, Gauteng, 1000, South Africa Email: enquiries@meemsrepublic.com